🔒 Raze88 Privacy Policy – Bank-Grade Malaysia Player Data Protection 🛡️ 256-bit SSL encryption protects all data and transactions your account at Raze88 📵 Raze88 never sells or sharing personal data your data to third parties ✅ You have the right to access, correct, or delete your personal data from Raze88 at any time 🔐 Your Raze88 password is stored in an irreversible hash by anyone 💳 Deposit transactions via Touch 'n Go, GrabPay, DuitNow fully secure at Raze88 🔒 Raze88 Privacy Policy – Bank-Grade Malaysia Player Data Protection 🛡️ 256-bit SSL encryption protects all data and transactions your account at Raze88 📵 Raze88 never sells or sharing personal data your data to third parties ✅ You have the right to access, correct, or delete your personal data from Raze88 at any time 🔐 Your Raze88 password is stored in an irreversible hash by anyone 💳 Deposit transactions via Touch 'n Go, GrabPay, DuitNow fully secure at Raze88
Official Documents – Raze88

Raze88 Privacy Policy – How We Protect Every Malaysian Player's Personal Data with Complete Integrity

Your personal data is more than just information in our system — it is a trust you place in Raze88. This Privacy Policy is written in clear language to ensure every Malaysian player fully understands how their information is collected, used, protected, and controlled. At Raze88, privacy is not an add-on feature — it is at the core of how we operate.

Updated: 1 January 2026. This policy applies to all information collected by Raze88 through the raze88.click platform and all related service channels.

Raze88's Six Privacy Commitments to Malaysian Players

The core principles that guide how Raze88 handles your personal data every day

Bank-Grade Encryption for All Data

Raze88 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. This is the same technology used by Maybank and CIMB to secure online banking transactions — a level of security that speaks for itself.

Your Data Is Never Sold to Anyone

Raze88 has never and will never sell, rent, or trade players' personal information to any third party for marketing or commercial purposes. Your data belongs to you – we are simply its responsible custodian.

Full Control in Your Hands

As a Raze88 player, you have the full right to access, correct, download, or request deletion of your personal data at any time. Such requests will be processed within seven business days without unnecessary questions.

Minimal Data Collection — Only What Is Necessary

Raze88 only collects information strictly necessary for account operation, payment processing, and service improvement. We do not collect excessive data or sensitive information irrelevant to the services we provide.

Passwords Are Never Stored as Plain Text

Your Raze88 account password is stored in a hashed form that cannot be decrypted by anyone — including Raze88 staff. This means that even in the event of a security incident, your password remains fully protected.

Full Control Over Marketing Communications

You can opt in or out of any marketing communications from Raze88 at any time from your account settings. Opt-out requests will take effect within 48 hours without the need to make repeated requests.

This Privacy Policy explains exactly how Raze88 collects, uses, protects, and manages your personal information. By registering or using the Raze88 platform, you agree to the practices described in this policy. Please read it in full — we have written every section in plain language, free of confusing legal jargon.

1 Information We Collect from You

Raze88 collects several categories of information from players to ensure the platform runs smoothly, securely, and delivers the best possible experience. We only collect information that is strictly necessary for the purposes outlined in this policy.

Types of Information Collected
Full Name Email Address Phone Number Date of Birth IC / Passport Number Residential Address Payment Information Transaction History Game History Device & IP Information
  • Registration Information: When you register a Raze88 account, we collect the username, password (stored in an irreversible hashed format), email address, and phone number you provide. This information is required to create and manage your account.
  • Identity Verification (KYC) Information: To process withdrawals or fully verify your account, Raze88 may request a copy of your identity card, passport, or other valid identification document. This information is required to comply with anti-money laundering legal requirements and to confirm that you are the legitimate account holder.
  • Financial Information: Payment method details used for deposits and withdrawals — including Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow e-wallet account numbers, or FPX information — are stored to facilitate future transactions and as audit records. Full card numbers are never stored on Raze88 servers.
  • Usage Data & Activity: Raze88 records gaming activity, betting history, usage patterns, login times, and in-platform actions. This data is used to improve our services, detect fraud, and meet responsible gaming requirements.
  • Technical Information: IP address, web browser type, operating system, device model, and other technical data are collected automatically when you use the Raze88 platform. This information helps us detect suspicious activity and optimise the platform for the device types most commonly used by Malaysian players.

Raze88 does not collect health information, religion, sexual orientation, political views, or any other sensitive information unrelated to the operation of the betting platform. If you are ever asked to provide such information by someone claiming to represent Raze88, please report it to our support team immediately.

2 How Raze88 Uses Your Information

Every piece of data we collect has a clear and legitimate purpose. Raze88 does not use player data for anything outside the scope of the service you signed up for. Below is the full list of purposes for which data is used.

  • Creating and managing your account, including identity verification, processing deposits and withdrawals, and managing the Raze88 VIP programme in accordance with your tier and betting activity.
  • Securely processing financial transactions through your chosen payment method — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX via Maybank2u and CIMB Clicks.
  • Detecting and preventing fraud, money laundering, bonus abuse, multiple account ownership, and any activity that violates Raze88's Terms and Conditions or applicable law.
  • To comply with legal and regulatory obligations, including reporting requirements to relevant authorities where mandated by law.
  • Improving the platform, optimising the user experience, developing new features, and tailoring content to the needs and preferences of Malaysian players based on analysis of anonymised, aggregated data.
  • Fulfilling responsible gaming obligations — monitoring betting patterns to identify players who may need support, and reaching out to them with appropriate help resources.
  • Sending important operational communications such as registration confirmations, transaction notifications, terms change alerts, and account security updates that you need to be aware of — these cannot be opted out of as they are essential information.
  • Sending marketing communications about Raze88 promotions, bonuses, and new offers — but only to players who have given consent to receive such communications. You may withdraw this consent at any time.

3 Data Sharing with Third Parties

Raze88 takes the trust you place in us seriously. Our general policy is not to share players' personal data with third parties except in the limited situations outlined below, and always with appropriate safeguards in place.

  • Payment Service Providers: Transaction information required for payment processing is shared with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX solely to process deposits and withdrawals. These providers are bound by strict confidentiality agreements and maintain their own privacy policies that comply with Malaysian industry standards.
  • Game Software Providers: Aggregate game data is shared with game software providers for technical operational purposes only. These providers do not receive any personally identifiable player information — they only receive the data needed to ensure games function correctly.
  • Legal Requirements: Raze88 will disclose players' personal information to the relevant authorities when required by law, court order, or valid legal process. In such circumstances, Raze88 will endeavour to notify the player concerned prior to disclosure, unless doing so is prohibited by law.
  • Business Transfers: In the event of a merger, acquisition, or transfer of Raze88's assets, player information may be transferred as part of the business assets. Players will be notified in advance, and the receiving party will be bound by the same or stricter obligations to protect player privacy.

Raze88 never sells player personal data to advertising companies, data marketers, or any third party for commercial purposes. This is an absolute commitment that does not change regardless of our business circumstances.

4 Raze88 Data Security Measures

Protecting your data is not just a moral responsibility for Raze88 — it is a technical priority that we invest significant resources in every day. Below are the concrete security measures we employ to keep your data safe.

  • 256-bit SSL Encryption: All communications between your browser or app and Raze88 servers are encrypted using TLS protocol with 256-bit keys. This ensures that transmitted data — including login credentials, transaction details, and game data — cannot be read by any party that may attempt to intercept the communication.
  • Secure Password Storage: Account passwords are never stored as plain text on any Raze88 server. Instead, they go through a one-way hashing process using a modern algorithm that cannot be reversed. Even Raze88 staff cannot view your password – only you know it.
  • Data Segregation: Sensitive financial data is segregated from general user profile data across separate server systems with distinct access controls. This reduces the risk of widespread exposure in the event of any security incident.
  • Continuous Secure Monitoring: Raze88's security system monitors platform activity around the clock to detect suspicious patterns such as repeated login attempts, access from unusual locations, or abnormal account activity. Any anomaly triggers an immediate review.
  • Employee Access Controls: Raze88 employees only have access to the data required to perform their specific roles. Access to sensitive data is restricted to authorised personnel only, and all access is logged for audit purposes.
  • Backup & Recovery: Raze88 platform data is backed up regularly to a secure, separate location. Disaster recovery procedures are tested periodically to ensure service continuity and data protection under all circumstances.

Please Note: Raze88 will never ask for your password via email, WhatsApp, live chat, or any other communication channel. If you receive any such request claiming to be from Raze88, it is a phishing attempt – do not share the information and report it to us immediately.

5 Cookies & Tracking Technologies

Raze88 uses cookies and similar tracking technologies to enhance your experience on the platform. This section explains exactly what we use and why.

  • Essential Cookies (Required): These cookies are required for the platform to function properly. They store login session information, language preferences, and security settings. These cookies cannot be declined without affecting the core functionality of the Raze88 platform.
  • Performance & Analytics Cookies: These cookies collect information about how players use the platform – pages visited, time spent, and navigation paths. This helps us understand which areas are most popular and which need improvement. Data is collected in aggregate and does not identify individuals.
  • Functional Cookies: These cookies remember your preferences such as your preferred display resolution, recently played games, and interface settings. This allows the Raze88 platform to deliver a more personalised experience without you having to reset your preferences each time you log in.
  • Managing Cookies: You can manage and delete cookies through your web browser settings. However, deleting essential cookies may cause certain platform features to function incorrectly. Refer to your browser's help guide for more information on managing cookies.

6 Data Retention & Deletion

Raze88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations. We do not keep data longer than required.

  • Active account data is retained for as long as your account remains active. This includes profile information, transaction history, game records, and relevant KYC information.
  • Financial transaction records are retained for a minimum of seven years from the date of the transaction to comply with legal requirements relating to financial reporting and anti-money laundering applicable to online betting platforms.
  • If your account is closed — whether voluntarily or by Raze88 — most personal data will be deleted or anonymised within 90 days, with the exception of records that must be retained to comply with legal obligations or to resolve outstanding disputes.
  • Data collected through cookies will be deleted in accordance with the set cookie lifespan, or earlier if you clear the cookies through your browser settings.
  • You may request the deletion of your personal data by contacting the Raze88 support team via email or live chat. Your request will be processed within seven business days, subject to any legal record-keeping requirements that may oblige us to retain certain data for a specified period.

7 Your Rights as a Raze88 Player

As a Raze88 player, you have strong rights over your personal data. We respect these rights and are committed to making them easy for you to exercise without unnecessary hassle.

Right of Access

You have the right to request a copy of all personal data Raze88 holds about you. Your request will be processed within seven business days. We will provide the data in a format that is easy to read and use.

Right to Rectification

If any personal information Raze88 holds about you is inaccurate or incomplete, you have the right to request an immediate correction. Log in to your account and update the details directly, or contact our support team for assistance.

Right to Erasure

You have the right to request the deletion of your personal data from Raze88's systems, subject to legal retention requirements. Valid deletion requests will be processed within 90 days of receipt.

Right to Data Portability

You have the right to request your personal data in a machine-readable format (such as CSV or JSON) for transfer to another platform should you wish to do so. This request will be processed within 14 business days.

Right to Object to Processing

You have the right to object to the use of your data for certain purposes, such as direct marketing. This objection will take effect within 48 hours. However, objecting to processing that is necessary for account operations may result in your account being unable to function.

Right to Enquire and Complain

If you have concerns about how Raze88 handles your data that cannot be resolved through customer support, you have the right to submit a formal complaint to our privacy officer by emailing support@raze88.click.

8 Marketing Communications from Raze88

Raze88 may send you marketing communications about the latest promotions, exclusive bonuses, new VIP offers, and platform updates. These communications are only sent to players who have given their consent, and you have full control over them.

  • Consent to receive marketing communications is obtained during account registration. You may grant or withdraw this consent at any time from your Account Settings without any effect on your account or services.
  • Raze88 marketing communications may be sent via email, SMS, or in-app notifications depending on the channels you selected during registration or in your account settings.
  • Every marketing email sent by Raze88 includes a clear unsubscribe link at the bottom. Click that link to immediately stop receiving marketing communications – no login or form required.
  • Requests to opt out of marketing communications will take effect within 48 hours. Please note that essential operational communications such as transaction confirmations and account security notifications cannot be stopped, as they contain information you need to keep your account safe.
  • Raze88 does not use your data to serve you advertisements on other platforms such as social media through targeted advertising mechanisms based on user profiling. Our communications take place only through direct channels that you have consented to.

9 Privacy Policy Amendments & How to Contact Us

Raze88 reserves the right to update this Privacy Policy from time to time in line with changes to business practices, legal requirements, or data protection improvements. We are committed to notifying you of any significant changes.

  • Any material changes to this Privacy Policy will be communicated to all members via an in-platform notification or email at least 14 days before the changes take effect. Minor updates that have no material impact may be made without a separate notice.
  • The date of the last update is always shown at the top of this document. We encourage you to check this page from time to time to stay informed about how we protect your data.
  • Continued use of the Raze88 platform after an amendment takes effect constitutes acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account and request deletion of your data.
  • For any enquiries, personal data rights requests, or complaints about how Raze88 handles your information, please contact our team via the in-platform 24/7 live chat or email support@raze88.click. We are committed to responding to all privacy enquiries within 48 business hours.

To submit a personal data request — whether for access, correction, deletion, or portability — please email support@raze88.click with the subject line "Personal Data Request" and include your Raze88 account username. Our team will process your request within seven business days of receipt.

Why Data Privacy Matters for Raze88 Players in Malaysia

When you register an account on any online platform — especially a betting platform involving real financial transactions — you are effectively entrusting a significant amount of your personal information to that platform. Your name, phone number, email address, payment details, and even your behavioural patterns all become part of a "digital footprint" stored within the platform's systems. The most reasonable question any Malaysian player should ask is: "What does this platform do with all my information?"

At Raze88, we understand this is a serious question that deserves an honest and complete answer. Our Privacy Policy is not a document written merely to satisfy formal requirements — it is a written record of the genuine commitments we make to every player who trusts this platform. Every clause in this policy reflects a conscious decision made by the Raze88 team about the right way to handle the trust placed in us.

One of the most common concerns among Malaysian players is the security of their financial information. When you make a deposit using Touch 'n Go eWallet or GrabPay, your transaction data passes through multiple system layers before it is fully processed. Raze88 ensures that every layer of that data journey is protected with 256-bit SSL encryption. This means that even if someone were to intercept the communication between your device and our servers, the data would be unreadable without the encryption key held exclusively by Raze88. This is not just a claim – it is the same security technology used by Malaysia's leading online banking systems such as Maybank2u and CIMB Clicks.

Another common concern is whether player personal data is sold to third parties for marketing purposes. This is a practice that unfortunately still occurs across the online industry, and it is one of the main reasons many people receive unsolicited sales calls or spam emails they do not recall signing up for. At Raze88, our policy is absolute and unambiguous: we do not sell, rent, or trade player personal data to any party for marketing purposes. This is not a policy that any part of our business can opt out of — it is a firm line that will not be crossed.

Responsible gaming also has a direct connection to data privacy. Raze88 monitors player betting patterns not to exploit vulnerabilities, but to identify those who may need support. If a player's betting pattern shows signs of problem gambling, Raze88 may reach out to them privately with information about self-management tools and available support resources. This is the only instance where individual player behaviour patterns are analysed on a personal level — and it is done in the player's own interest, not for the platform's commercial gain.

Players' rights over their own data is a topic gaining increasing attention in Malaysia, in line with growing awareness around personal data protection. Raze88 welcomes this development. Every player has the right to know what data we hold, request corrections to inaccurate data, download a copy of their data, and in many circumstances, request its complete deletion. These rights are not empty promises – they can be exercised easily through our always-available support channels.

Regarding cookies and tracking technologies, Raze88 uses cookies for practical and clearly defined purposes — primarily to maintain your login session, remember your preferences, and collect aggregated data on how the platform is used for improvement purposes. We do not use cross-site tracking cookies that allow us to monitor your activity outside the Raze88 platform. What you do outside of raze88.click is your own business.

Ultimately, strong data privacy and an enjoyable betting experience are not mutually exclusive — they can and should go hand in hand. Raze88 demonstrates this every day through ongoing investment in security infrastructure, responsible data handling practices, and full transparency about how your information is used. Register a Raze88 account today and enjoy a Malaysia betting experience that is not only fun and rewarding, but also safe and responsible when it comes to your privacy.

Your Data Is Safe at Raze88 – Now's the Time to Register & Start Playing

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Raze88 Privacy Policy Summary: We collect only the data necessary for account operation and service delivery. Your data is never sold to any third party. All information is protected with 256-bit SSL encryption. You have the right to access, correct, or request deletion of your data at any time. For enquiries, contact us at support@raze88.click. Read Terms & Conditions →

FAQ – Raze88 Privacy Policy

Frequently asked questions from Malaysian players about data protection at Raze88

Raze88 does not sell or share your personal information with third parties for marketing or commercial purposes. Data sharing occurs only in three limited situations: first, with payment service providers (such as Touch 'n Go, GrabPay, DuitNow, and FPX) solely to process your transactions; second, with game software providers for technical operational purposes, without personally identifiable information; and third, with authorities when required by law. In all cases, appropriate safeguards are in place to ensure your data is handled responsibly.

To request a copy or deletion of your personal data, email support@raze88.click with the subject line "Personal Data Request" and clearly state whether you are requesting data access, correction, deletion, or portability. Include your Raze88 account username to help us process your request promptly. Our team will handle data access and correction requests within seven business days, and deletion requests within 90 days, subject to any applicable legal record-keeping requirements.

Yes, all financial information at Raze88 is protected with 256-bit SSL encryption — on par with Malaysia's leading online banking systems. The e-wallet account numbers you use for deposits are stored in encrypted format. Full bank card numbers are never stored on Raze88 servers under any circumstances. All transactions are processed through secure, certified payment gateways. You can deposit and withdraw using Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or FPX with full confidence that your information is protected.

Yes, you can stop receiving marketing and promotional emails from Raze88 at any time in two simple ways. First, click the "Unsubscribe" link found at the bottom of any marketing email you receive from us. Second, log in to your Raze88 account, go to Account Settings, then Communication Preferences, and uncheck the types of communication you no longer wish to receive. Changes will take effect within 48 hours. Please note that you cannot opt out of essential operational emails such as transaction confirmations and security notifications.

When you close your Raze88 account — whether voluntarily or otherwise — most of your personal data will be deleted or anonymised within 90 days of the closure date. However, certain financial and transaction records may need to be retained for a longer period (typically seven years) to comply with legal requirements relating to financial reporting and anti-money laundering. Records retained for these legal purposes are encrypted and not used for any commercial purpose.

Privacy Assured, the Fun Begins – Register with Raze88 Today

Your data is protected, our terms are clear, and our service is the best in Malaysia. Register for free today, deposit via Touch 'n Go or DuitNow in under 2 minutes, and enjoy our VIP programme from day one.

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